Support & Help Center
We are here to help you get the most out of MoneyAI.
Need assistance with expense logging, subscription alerts, or managing your account? Explore our FAQs below or contact our support team directly.
1. How to Contact Us
For any questions, bug reports, feature requests, or billing inquiries, please email us directly:
Our support team is active and typical response times are within 24 to 48 hours.
2. Frequently Asked Questions (FAQ)
How do I log an expense using voice?
Tap the microphone icon on the logging screen, record your sentence (for example: "coffee for five dollars"), and tap stop. MoneyAI's integrated voice-parsing engine will automatically extract the amount, currency, description, and categorize it for you.
Can I log expenses in natural language via text?
Yes! Simply type your transaction in plain English (e.g., "Spent 1500 INR on electricity bill today") in the quick-add text box. The AI parser will automatically structure and log the transaction.
How do subscription alerts and reminders work?
When you add a recurring subscription, you can select your billing cycle (e.g., monthly, yearly) and set a reminder preference (e.g., 1 day before, 3 days before). MoneyAI schedules a local device notification to alert you before your subscription renews.
How do I request account and data deletion?
We respect your right to privacy and data control. You can delete your account and all associated data directly from the app settings, or visit our dedicated Account Deletion Page to submit a deletion request online. Once requested, your account data is permanently erased from our systems.
3. App Store & Account Support
If you have questions about your Premium plan, App Store or Razorpay transactions, or account synchronization, include the Apple or Google email address used to sign in and any transaction references when contacting support.